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- Unit 1 High-End Opportunities by Industry
- Purpose
- This unit describes the targeted marketplace for HP's Corporate Business
- System.
- Objectives
- At the end of this unit, you will be able to:
- o Identify the changes now impacting traditional high-end environments.
- o Identify the major areas where HP has solutions by industry and type
- of application.
- o Describe why HP's competitors' situations have favorable affected HP's
- current window of opportunity.
-
- Introduction
- HP's Corporate Business Systems are high-end systems that position HP
- for aggressive movement into a new class of performance and the
- corporate data center environment. It represents an opportunity for you
- to strategically partner with high-end customers who are looking for
- lower cost and/or next-generation solutions for large applications.
- It is important to emphasize that HP's Corporate Business Systems are
- not mainframes. That is, these systems do not utilize old technology and
- 1960's type architecture, nor do they have high mainframe costs.
- Rather, the HP Corporate Business Systems are a mainframe alternative
- which provide the solutions required for large system computing.
- These new high-end systems for the HP 3000 and HP 9000 families are
- being introduced under the common umbrella of "Corporate Business
- Systems". More details on these products are covered in Unit 3.
-
- HP Target Opportunities
- The introduction of the HP Corporate Business System allows HP to move
- into the business world as a much more formidable competitor. There are
- four generic opportunities for marketing the system to the high-end
- customer:
- o As an extension of the HP product line: The Corporate Business System
- is compatible with all HP 3000s and HP 9000s respectively. It provides
- customers with the opportunity to upgrade their existing systems and
- to consolidate multiple systems for simplicity and control. The system
- represents a new platform for new areas and new applications within
- the accounts that we already have.
- o As a mainframe alternative platform: This is the kind of system you
- can feel confident in placing next to an old mainframe in the data
- center, letting the MIS Manager compare the old and the new.
- o As a replacement of old systems such as the 43xx and 30xx systems from
- IBM, and older systems from Unisys, Honeywell-Bull, and others.
- o As an enterprise-wide solution provider: HP has significantly
- strengthened your position to be a key Information Technology (IT)
- partner and to go after large applications and strategic accounts in
- key industries.
-
- Mainframe Alternative Opportunities
- One of the key opportunities for the HP Corporate Business System is in
- the mainframe alternatives arena. Prime candidates for a mainframe
- alternative installation are customers needing to:
- o Replace existing, "patched-together" applications with better or more
- reliable ones.
- o Add new applications supported on the HP 3000 or HP 9000.
- o Offload corporate applications, such as Human Resources or Financials,
- to a system that can co-exist with their large MVS/ESA mainframe.
- o Improve access to data in the company's computers.
- o Achieve faster response times.
- o Develop applications faster and more cost-efficiently.
- o Move to more reliable hardware.
- o Replace aging mainframes (IBM 308X, Bull, Unisys) with key corporate
- applications or in key HP 3000 and HP 9000 vertical markets (chart in
- Unit 3).
- o Reduce annual IT outlay for maintenance and support.
-
- Opportunities and Applications by Industry
- Manufacturing
- The manufacturing industry affords us the greatest opportunities to
- expand beyond our traditional strengths in distributed business and
- manufacturing applications outside of the data center. Key application
- areas for the HP Corporate Business System are:
- Financials and MRP II
- Mid-size companies that are in a high growth mode and that have
- financials on a mid-range or older mainframe will be looking for
- mainframe class performance at mid-range costs. Mainframe software
- available today includes Oracle financials and R/3 from SAP.
- Additionally, large Fortune 500 companies typically pass plant
- requirements down to each local plant. When doing MRP planning, data
- must then be pulled up to the Corporate Level. This type of MRP planning
- is very compute intensive and therefore is a prime opportunity for being
- offloaded from a mainframe. MRP mainframe software such as CONTROL:
- Manufacturing from Cincom and R/3 from SAP will soon be available on HP.
-
- Logistics and Distribution
- Customer service is becoming a key differentiator in the 1990's.
- Customers that produce multiple products from multiple plants for
- multiple distribution points need DRP systems. Historically, these
- applications use a large amount of mainframe resources. Mainframe class
- distribution software currently available on HP includes Dun &
- Bradstreet's SF/DRP system, with additional logistics and distribution
- software being offered soon.
-
- Data Repository
- Consumer products companies with large marketing organizations keep
- large volumes of data on sales statistics and customer service
- activities such as mailings and 800 number calls. Fast access to this
- data is critical, but not always possible due to overloaded mainframes.
- One solution to this is to move the marketing applications off the
- mainframe and onto their own dedicated system. Currently no off the
- shelf software exists so companies must write their own custom
- applications.
-
- Telecom
- Telecommunications is a fast-growing industry where HP has been very
- successful in the last few years. Through 1995, this opportunity should
- grow given that their expenditures for UN*X are increasing twice as fast
- as both the total software market and the total information systems
- spending (based on Business Research Group data). This growth should
- support many opportunities for Corporate Business System class
- platforms. Important applications include:
- o Business Support Systems
- o Tools
- o Networks Operations Management
- Business Support Systems
- Business Support System opportunities exist with wireless (cellular)
- and landline service providers in the following areas:
- o Marketing
- o Billing
- o Customer service applications
- o Tariff filing
- The landline provider's typical IT environment includes mainframe-
- based in-house software or is provided by a service bureau with VAB
- software.
- For wireless providers the IT environment is either in-house PC/mid-
- range based systems or it is provided by a service bureau.
- Two solutions being investigated for porting to Corporate Business
- System class HP platforms include CASS 2000/3000 from Cellular Solutions
- (subsidiary of Telesciences) and Hotwatch from Cellular Technical
- Services.
- Network Operations Management
- As telecommunication service providers' networks become more and more
- complex, Corporate Business Systems class machines are needed to handle
- tracking and monitoring of increased network traffic. AT&T is an HP OEM
- which has 60-70% market share in the U.S. for Network Operations
- systems. Corporate Business Systems will extend the HP solution set to
- more of AT&T's target customers.
-
- Tools
- Several different tools are required to support business support
- applications and network operations management and therefore must also
- run on the Corporate Business System platform.
- Many of the telecommunication companies have tremendous needs to
- transport information from various disparate database systems. One way
- to accomplish this is through the use of database interface tools like
- Information Builders' Inc. FOCUS product.
- Telecommunication companies often have unique networking needs. One that
- is prevalent at many Regional Bell Operating Companies (RBOCs) is
- BSC/3270 with HLLAPI. HP is working with key providers of this software
- (Systems Strategies' EXPRESS product) to ensure we have the required
- connectivity.
-
- Wholesale Distribution
- The wholesale distribution industry represents tremendous opportunity
- for HP, which is recognized as the second largest vendor in this
- industry. The majority of HP's success in wholesale has been in our
- eight target segments and with small-medium sized distributors through
- the VAR channel. Now, the Corporate Business System enables us to
- aggressively penetrate large distributors. We are already experiencing
- success with distributors who presently have mainframes and are
- downsizing to HP systems. Some recent wins include Healthco, Ideal
- Plumbing and Groupe SOPA. Corporate Business Systems will dramatically
- increase HP's success in mainframe downsizing opportunities. It will
- also help to position HP as a key player in overall supply chain
- management, integrating manufacturers, wholesalers, and retailers to
- more effectively manage the supply chain. In addition, we have seen
- increased interest by mainframe software providers to work with HP in
- going after the wholesale distribution industry.
- Important applications include:
- o Sales/marketing
- o Central purchasing
- o Inventory management
- o Financials
- o Human resource management
- o Consolidated reporting
- o E-mail
-
- Important VABs include:
- o Distribution Resources Company
- o R&D Systems
- o Dun & Bradstreet
- o STSC
- o Ultimate Data Systems
-
- Retail
- HP's momentum in the retail industry is rapidly growing. Our strategic
- focus on store automation has been very effective in enabling us to
- successfully work with leading retailers. With the introduction of the
- Corporate Business System, HP is now well positioned to aggressively go
- after mainframe-based application opportunities at headquarters. In
- addition, with our Corporate Business Systems offerings we are now able
- to position HP as a key player in overall supply chain management,
- integrating manufacturers, wholesalers, and retailers to more
- effectively manage the supply chain.
- One specific area that represents tremendous opportunity for HP is
- mail order. The Corporate Business Systems enable us to work with the
- leading solutions providers in this segment to aggressively pursue large
- catalog or mail order companies whose needs we were not able to
- effectively address until now.
- Important applications include:
- o Merchandising
- o Central purchasing
- o Financials
- o Mail order/catalog fulfillment
- o Data repository
- o Proprietary credit management
- o Human resources
- o Inventory management
- HP's mail order VABs include Axciom, Smith Gardner, and Target
- Information Systems
-
- Government
- The government segment of the market has large budgets and is littered
- with old mainframes. In general, the focus will be on offloading the
- mainframe in state and local government environments. Major applications
- include:
- o Central records management
- o Centralized billing
- o Library management systems
- o Municipal courts
- o City management systems
- o Health and welfare administration
-
- Third-party solution providers include Dynix, Inlex, Software AG, and
- Mitchell-Humphrey.
-
- Education
- Until now, HP's success in selling administrative systems in the Higher
- Education market has been predominantly in medium and small colleges.
- For the first time, HP can offer an attractive alternative to the 30xx
- and 43xx systems being used for student, financial, and library
- administration in large universities. Many customers are seeking third-
- party solutions, but there is also a strong demand for state-of-the-art
- tools to support in-house application development. Major opportunity
- areas include:
- Academic library management system opportunities
- There are a number of old, mainframe-based library systems which date to
- the early days of library automation which are installed in university
- libraries. Academic libraries are looking for cost reduction while
- adding new capabilities in the software and systems they purchase. They
- are also trying to gain more vendor independence.
- HP's largest academic library VABs include Dynix and VTLS
- University core administrative system opportunities
- Large universities traditionally have used mainframes or large VAX
- systems for central administration functions such as:
- o Student administration for the entire campus
- o Financial management functions
- o Payroll/personnel management
- HP's VABs in this application area include:
- o AIMS Group
- o BiTech Software
- o CARS
- o Systems and Computer Technology (SCT)
- o Software Research Northwest
-
- Financial Services
- The Financial Services Market provides HP with a tremendous opportunity
- for growth. We are increasing our focus here for one major reason --
- our open systems approach meets the needs of customers. Research and
- experience tells us that the industry leaders are moving to client
- server based open systems as they are reengineer their operations.
- According to CSC/INDEX, the typical financial services corporation
- spends 4% of its revenue on IT, and foresees a 5.6% increase during 1992
- in the face of current economic times. This industry uses IT as a
- competitive weapon, and you can use our new high-end products as the
- entry to penetrate these companies with big IT budgets.
- The market is segmented along banking, securities and insurance with
- the majority of software solutions written in-house.
-
- Banking
- o Consumer loans
- o Trust management
- o Pension administration
- o Downsizing in back office
-
- Securities
- o Large ticker plant operation
- o Analytics data base engine
- o Regional support of branch offices
- o Fund/portfolio management
- o Large imaging server
-
- Insurance
- o Claims processing
- o Direct marketing databases
- o Accounting
-
- Cross-Industry Applications
- HP is aggressively pursuing cross-industry applications such as
- financial accounting, human resources, sales and marketing data
- analysis, executive information systems, and pension/benefit systems. HP
- currently has many of these applications in place.
- The HP Corporate Business System is entering a multi-billion dollar
- market at a time when customers are demanding new, innovative, and high-
- quality solutions from trusted suppliers. Our challenge is to capture a
- leading share of this high-end marketplace.
- Table 1 identifies some of the new high-end solutions on the HP
- platforms. A large number of these solutions have been ported to HP
- over the last two years. HP is a prime platform for mainframe solutions
- due to our strong position in the market and product line breadth at the
- high-end. Availability of these applications on HP's Corporate Business
- Systems opens up significant new markets for HP and really unlocks the
- door to IBM's glass house. Use this table to help identify the
- applications currently in use by your clients that run on an HP system.
-
- HIGH-END Solution Availability on HP systems
- -------------------------------------------------------------------
- Sololution Solution Main- Runs On
- HP Partner Name Focus Ind. frame 3000 9000
- ASK/Ingres MANMAN MRP II, Mfg. NO NOW NO
- Fin.
- Advance Financials Mfg. NO Q4'92
- Q4'92
- Ingres DB, 4GL Horz. NO NOW NOW
- CGI PACLAN/X, Integrated
- PACBASE CASE Horz. YES NOW NOW
- Cellular
- Tech. Serv. Hotwatch Bus Supp. Telecom NO NO TBD
- Cellular Sol. CASS 3000 Bus Supp. Telecom NO NO TBD
- Cincom Control: Mfg. MRP II Mfg. YES TBD Q3'92
- Mantis 4GL Horz. YES Q2'92 NOW
- Supra Database Horz. YES TBD NOW
- Comp Assoc. CA-Unicenter Sys Mgmt. Horz. YES NO NOW
- Classic/Open HR Horz. YES NO NOW
- DRC SFD Dist. WSale NO NOW NO
- -------------------------------------------------------------------
-
- -------------------------------------------------------------------
- HIGH-END SOLUTION AVAILABILITY ON HP SYSTEMS (Continued)
-
- Solution Solution Main- Runs On
- HP Partner Name Focus Industry frame 3000
- 9000
- -------------------------------------------------------------------
- Dun & AMAPS MRP II Mfg. YES NOW NO
- Bradstreet DRP Wholesale Dist. YES Q3'92 NO
-
- Dynix Dynix Auto Lib Mgmt. S&LG NO NOW NO
- Library Sys Corp Libr Educ.
-
- Info. Bldrs EDA Data Elect. Data
- Wharehouse Access Horz YES NOW NOW
- Focus 4GL Horz, YES NOW NOW
- Telecom
-
- Inlex INLEX/3000 Lib Mgmt. S&LG, YES NO NOW
- Educ., Corp. Libr.
- Lawson Accounting Financial Horz YES Q3'92 NOW
- Dist. Dist. WSale YES Q3'92 NOW
- HR HR Horz YES Q3'92 NOW
-
- Mitchell- Financial Finance S&LG NO NOW NO
- Humphrey Mgmt
-
- Oracle Financials Fin. Horz YES NOW NOW
- Oracle Database, 4GL Horz YES NOW
- NOW
- Mfg. MRP II Mfg. NO '93 Q3'92
-
- PeopleSoft HRMS HR Horz YES NOW NOW
-
- Pilot Executive Lightship EIS/ 4GL Horz YES NO NOW
-
- Quest NetBase Disaster
- Tolerance Horz NO NOW NO
-
- R&D Systems Trend Dist. WSale NO NOW NO
-
- SAP R/3 MRP II Mfg. YES Q4'92 Q4'92
- Fin. Horz YES Q3'92 Q3'92
-
- Software AG Natural: 4GL 4GL Horz YES Q3'92 NOW
- S&LG
-
- Softlab Maestro II 4GL Horiz., YES NOW NOW
- Telecom
-
- Storagetek 3480 C. Tape Mframe YES Q3'92 TBD
- Compatible Backup Storage
-
- STSC INC. STSC Log., WSale,
- Proc Mfg Pro Mfg YES Q3'93 Q3'93
-
- Texas Instr. IEF Int. CASE Horz YES NO NOW
-
- Ultimate Data SHIMS Dist. WSale NO NO NOW
-
- WDS Compass Cont. A&D MRPII Mfg. YES NOW NO
- -------------------------------------------------------------------
-
- For additional information about the applications listed, refer to the
- Corporate Business Systems Applications Guide included in your Sales
- Kit.
-
- Window of Opportunity
- Problems currently facing our competitors have created a favorable
- climate for HP's entry into the large systems marketplace.
-
- IBM
- IBM has split its operations into several autonomous divisions whose
- management is measured almost solely on the short-term profitability of
- their respective units. The IBM,RS/6000, IBM,AS/400, and IBM,ES/9000
- product lines are all in separate business divisions, with the following
- implications:
- o IBM's ability to maintain the image of a grand strategy will be hurt
- by competing product lines.
- o IBM's ability to devote the resources to develop and maintain the
- business partnership, which has been their traditional strength, is
- waning.
- IBM's Enterprise visions (for example, SAA, Sysplex) have key
- components spread across several of these autonomous divisions. This has
- the following implications:
- o IBM's ability to execute their Enterprise vision, already late, will
- be pushed out further (mid to late 1990's).
- o An opportunity is created for vendors such as HP who can demonstrate
- they can solve the problems today.
- The IBM AS/400 still doesn't offer the high-end performance that
- would allow it to compete with HP at the Corporate Business System
- level.
- You have the opportunity to position HP as a strategic partner that
- provides a scalable and compatible system platform to meet the needs of
- the enterprise. The data center has to integrate and manage the user
- environment that IBM is currently neglecting. HP's experience with the
- user environment, our support of the most popular LANs, and our ability
- to integrate and manage them makes us the natural partner.
- IBM has historically taken the "Don't worry, IBM will make it work"
- attitude. Their new organization will make it impossible for them to do
- this except for the largest accounts.
- Industry consultants believe that HP has the opportunity to fill this
- gap. Our reputation as a quality computer vendor and our relationships
- with credible system integrators and mainframe application suppliers
- such as Dun & Bradstreet, Computer Associates, and SAP make us a natural
- strategic partner.
-
- DEC
- Digital's high-end product line is in a shambles.
- o The DEC,VAX 9000 is essentially a dead product. DEC is even telling
- some of its customers to move to the VAX 6000.
- o DEC,VAX 6000 is in somewhat of a lame duck status. The growth path is
- a box-swap to Alpha, DEC's future RISC systems, after one more VAX
- 6000-700 system upgrade.
- o Industry opinions vary on whether it will be mid-1993 or even 1994
- before DEC can ship Alpha for large, multi-user systems with VMS
- functionality.
- HP made the transition to a RISC platform five years ago. We now
- offer the only RISC architecture designed for the commercial
- environment. There are thousands of applications currently available for
- HP systems. Also, the strategic components are already available. For
- example, highly functional IBM networking capabilities, commercially
- robust operating environments with MPE/iX and HP-UX, and a broad range
- of mainframe applications are ready or are being ported. Alpha will
- stall DEC's ability to offer a comparable set of solutions for several
- years.
-
- Sequent
- Sequent has not yet established wide-spread credibility in the data
- center. With HP's new Corporate Business System, time may have run out.
- The loss of the Unisys OEM contract also has hurt Sequent's ability to
- project credibility in the data center.
-
- Alpha 1-10
- Business Support Systems 1-3
- Central administration 1-6
- Data Repository 1-3
- DEC,VAX 6000 1-10
- DEC,VAX 9000 1-10
- Distribution 1-3
- Education 1-6
- Financial Services 1-6
- Financials 1-2
- Government 1-5
- HP-UX 1-11
- Human Resources 1-2
- IBM,AS/400 1-10
- IBM,ES/9000 1-10
- IBM,RS/6000 1-10
- Library management system opportunities 1-6
- Mainframe alternative 1-2
- Manufacturing 1-3
- MPE/iX 1-11
- MRP II 1-3
- Network Operations Management 1-4
- Retail 1-5
- Sequent 1-11
- Solution Availability on HP systems 1-7
- Telecom 1-3
- Tools 1-4
- Wholesale distribution 1-4
-
- Associated files: 1.doc
- Unit 1 High-End Opportunities by Industry
-